Legal

Privacy Policy

Last updated: 17 Mar 2026

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

This may include:

  • name
  • billing and shipping address
  • email address
  • phone number
  • payment details
  • order history

Payment information is processed securely through our payment providers and is not stored on our servers.

Device Information

When you visit our website, we may automatically collect information about your device, including:

  • IP address
  • browser type
  • time zone
  • cookies installed on your device
  • pages visited
  • referring websites or search terms

This information helps us improve our website and user experience.

2. How We Use Your Information

We use your information to:

  • process and fulfill your orders
  • provide customer support
  • send order confirmations and shipping updates
  • improve our website and services
  • detect fraud or suspicious activity
  • send marketing communications (if you opt in)

You may unsubscribe from marketing emails at any time.

3. Sharing Your Information

We only share your information with trusted third parties necessary to operate our business. These may include:

E-commerce platform

We use Shopify to operate our online store.

Fulfillment partner

Orders may be fulfilled by a third-party production partner responsible for manufacturing and shipping products.

Payment providers

Payments may be processed through secure providers such as:

  • Shopify Payments
  • Stripe
  • PayPal

Shipping carriers

Shipping carriers receive your information to deliver your order. These may include:

  • USPS (United States)
  • FedEx (International shipping)

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyze website usage. Cookies help us:

  • remember your preferences
  • understand website traffic
  • improve user experience

You can control cookies through your browser settings.

5. Data Retention

We retain your personal information for as long as necessary to:

  • fulfill orders
  • comply with legal obligations
  • resolve disputes
  • enforce our agreements

6. Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • access the personal data we hold about you
  • request correction of your data
  • request deletion of your data
  • restrict or object to processing
  • request transfer of your data

To exercise these rights, please contact us using the details below.

7. Data Security

We take reasonable measures to protect your personal information using secure systems and industry-standard safeguards. However, no method of online transmission is completely secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: nouragutglow@gmail.com
Company: [INSERT COMPANY NAME — e.g. Ayo Works B.V.]
Location: [INSERT REGISTERED ADDRESS]